Welcome to Luxeuria! By using our website and purchasing products from our store, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Orders and Payment

• All orders placed on Luxeuria are subject to acceptance and availability. We reserve the right to refuse any order.
• We accept payments via credit card, PayPal, and other secure payment methods available at checkout.
• Once an order is placed, we will send a confirmation email. However, your order will only be processed after successful payment.

2. Shipping and Delivery (UK Only)

• We currently offer shipping only within the United Kingdom.
• Orders are typically processed within 1–2 business days after payment has been confirmed.
• Delivery times vary by location, but most orders arrive within 7–20 business days after shipment.
• Luxeuria is not responsible for delays caused by third-party carriers (e.g. Royal Mail, DPD, Hermes).

3. Returns and Refunds

• We accept returns within 30 days of receiving your order.
• To be eligible for a return, items must be in their original, unused condition and include all original packaging and tags.
• Shipping fees are non-refundable.
• Customers are responsible for return shipping costs unless the item is defective or an error was made by us.
• Refunds will be issued once the returned item is received and inspected.

4. Customer Responsibilities

• It is the customer’s responsibility to provide accurate and complete shipping information at checkout.
• Luxeuria is not responsible for any delivery issues caused by incorrect or incomplete address details provided by the customer.
• By placing an order, you confirm that your purchase is for personal use and not for resale.

5. Privacy Policy

• We respect your privacy and handle all personal data securely.
• Any personal information you provide will only be used to process your orders and improve your shopping experience.
• For more information, please refer to our Privacy Policy.

6. Limitation of Liability

• Luxeuria is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• We are also not responsible for delays or delivery issues caused by third-party carriers.

7. Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time.
• Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

8. Governing Law

• These Terms and Conditions are governed by the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact Information

If you have any questions or concerns, please contact us at:

Email: support@luxeuria.com